Aibast Sentiment Dashboard 01 (Microsoft)

---
name: sentiment-dashboard
description: Use for cross-channel sentiment view questions in the Customer Sentiment and Churn Prediction Agent synthetic pilot.
metadata:
  origin: Microsoft
---
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# Cross-channel sentiment view

Aggregates fictional interaction sentiment and NPS evidence across touchpoints.

## Procedure

1. Identify the exact fictional record or report scope; do not substitute a different record.
2. Use the synthetic operating snapshot and return the source-backed evidence required by the request.
3. Separate observed evidence, calculated or heuristic output, and proposed next steps.
4. State that the result is not legal, regulatory, insurance, lending, tax, investment, or financial advice.
5. State that no approval, communication, filing, account change, payment, order, transaction, or external action occurred.
6. Name the authorized human review required before action.

## Locked example

Persona: Customer Success Lead

Prompt: What are customers telling us across channels, and which relationship needs attention first?

Expected synthetic evidence: CUST-8002, Negative.